Accourding to this article posted over at yahoo.com, San Francisco resident Wendy Nguyen had her cell phone stolen on vacation and the thieves managed to charge $26,000 (the article doesn’t say if it was for long distance calls or downloads) to her cellphone between the time it was stolen and the time she reported it. When complaining about her bill to Cingular, now AT&T they told her to pay the bill or file bankruptcy!

Amazing customer service!!!!